Frequently Asked Questions

Is my personal data secure?

Clarification Text about the Law on the Protection of Personal Data No.6698'mize bu you can reach from the link.

How Soon Will My Cargo Reach Me?

All the products you ordered are usually delivered within 2 or 3 working days after they are delivered to the cargo. All shipments are sent from Istanbul'.

Is VAT Included in Your Prices ?

syroxtoptan.com.en'ded The specified product prices include VAT.

How can I become your dealer?

In order to become our dealer, you must first register on our website. After making the registration process, you need to contact us via our whatsapp line.

How many days will the delivery take place?

Usually orders are delivered to the cargo the next day. However, due to the fact that we take into account all kinds of mishaps, delivery takes place in a maximum of 5 working days. 

Which Shipping Company Do You Work With?

Syroxtoptan.com.tr it carries all its orders with MNG Cargo as standard. You can contact us for your requests other than this.

How can I place an order at syroxtop.com.en'?

How can I place an order?

To place an order, just follow these steps:

You can add the products you want to buy from the product pages to your cart by clicking on the 'Add to Cart'October button.

You can select one of your registered addresses from the pay screen, or add a new address information.

If you want to enter your card information on the same screen and pay in installments, you can complete your payment transaction by selecting one of the installment options. Then I read and approve the "Preliminary Information Conditions' and the Distance Sales Contract'." after clicking on the option, you can complete your order by clicking on the "Pay" button.

After completing the pay processing, the statement "Your Order has been Received" will appear on the screen.

Can I place an Order by phone or Whatsapp'?

For your information security, only you can complete your order yourself through our website.

Do You Send Invoices?

Yes. We issue invoices for all your services and payments.

When and how will my invoice be sent? What can I do if he hasn't come?

7 days after your order is delivered to you, your e-archive invoice will be sent to the e-mail address registered in your membership. If you think that it did not arrive on the 8th'th day, please also check your spam folder by info@syroxtoptan.com.tr  ;you can send an email to the address. Unfortunately, we cannot send your invoice before 7 days are up for your support requests by mail.

Can I Place an Order with My Credit Card?

You can make all your payments safely with your credit card during your purchases on SyroxToptan'. However, in credit card payments, the bank commission is paid to the customer both in one-time and in installment transactions. Our company has no profitability from these commissions received.

Do you have a physical store?
  • To all our products;only www.syroxtoptan.com.tr you can reach it via .

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